Yes — all our pieces are made from high-quality, genuine 925 sterling silver. We source our silver from trusted suppliers in Thailand and Mexico, known for their exceptionally pure sterling silver craftsmanship.

All our jewellery is thoughtfully designed by our master craftsman here in Melbourne, and in collaboration with skilled jewellers from Thailand, Mexico, Indonesia, and other parts of the world. This blend of local creativity and global craftsmanship ensures every piece is unique and beautifully made.

Yes — our local jewellers can resize your ring to any size you need for an additional cost. Please contact us before placing your order so we can discuss your requirements and ensure the perfect fit!

We offer free standard Australia Post shipping on all Australian orders over $100.

For Australian orders under $100:

• Standard: $9.55

• Express: $18.25

International shipping:

• New Zealand: Standard $15.90, Express $30.90

• United States & Canada: Standard $21.75, Express $36.75

• United Kingdom, France, South Africa, Brazil: Standard $26.80, Express $41.80

• China, South Korea & Japan: Standard $19.45, Express $34.45

• Israel & Mexico: Standard $32.50, Express $47.50

• Rest of World: Standard $30.00, Express $40.00

At Silverness, your satisfaction is our priority.

Exchange (Change of Mind):

If you change your mind (for example, ordered the wrong size or want a different design), you can exchange your item within 30 days of dispatch, as long as it’s unworn and in new condition. Return postage for exchanges is at the customer’s expense.

Faulty Items:

All our products are quality-checked before they leave us. If you receive a faulty item, we’ll repair it, replace it, or refund you — and we’ll cover the return shipping.

Please note: We don’t offer refunds for change of mind, so please choose carefully.