New Arrivals

Step into the world of Silverness with our newest arrivals! Thoughtfully designed, delicately crafted, and destined to shine. Explore timeless pieces that elevate every moment.

NEW ARRIVALS
WHILE STOCK LASTS
NEW ARRIVALS
WHILE STOCK LASTS
NEW ARRIVALS
WHILE STOCK LASTS
10% OFF SELECT ITEMS
NEW ARRIVALS
10% OFF SELECT ITEMS
NEW ARRIVALS
10% OFF SELECT ITEMS
NEW ARRIVALS

FAQs

Frequently Asked Questions

Is it real 925 sterling silver?

Yes — all our pieces are made from high-quality, genuine 925 sterling silver. We source our silver from trusted suppliers in Thailand and Mexico, known for their exceptionally pure sterling silver craftsmanship.

Who designs your jewellery?

All our jewellery is thoughtfully designed by our master craftsman here in Melbourne, and in collaboration with skilled jewellers from Thailand, Mexico, Indonesia, and other parts of the world. This blend of local creativity and global craftsmanship ensures every piece is unique and beautifully made.

Do you do custom sizes?

Yes — our local jewellers can resize your ring to any size you need for an additional cost. Please contact us before placing your order so we can discuss your requirements and ensure the perfect fit!

What is your shipping policy?

We offer free standard Australia Post shipping on all Australian orders over $100.

For Australian orders under $100:

• Standard: $9.55

• Express: $18.25

International shipping:

New Zealand: Standard $15.90, Express $30.90

United States & Canada: Standard $21.75, Express $36.75

United Kingdom, France, South Africa, Brazil: Standard $26.80, Express $41.80

China, South Korea & Japan: Standard $19.45, Express $34.45

Israel & Mexico: Standard $32.50, Express $47.50

Rest of World: Standard $30.00, Express $40.00

What is your refund policy?

At Silverness, your satisfaction is our priority.

Exchange (Change of Mind):

If you change your mind (for example, ordered the wrong size or want a different design), you can exchange your item within 30 days of dispatch, as long as it’s unworn and in new condition. Return postage for exchanges is at the customer’s expense.

Faulty Items:

All our products are quality-checked before they leave us. If you receive a faulty item, we’ll repair it, replace it, or refund you — and we’ll cover the return shipping.

Please note: We don’t offer refunds for change of mind, so please choose carefully.